1. Who we are
Mohammed SCBD VIP (“we”, “us”) is a US-based business that operates muhamedscbdvape.com. We are responsible for the personal information we collect through the Site. Contact:
hello@muhamedscbdvape.com.
2. What we collect
- Order information: name, shipping and billing address, email, phone number and order details.
- Payment information: processed by our payment providers. We do not store full card details.
- Account information: if you create an account, your login details and order history.
- Communications: messages you send us and your email address if you join our VIP list.
- Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
3. How we use your information
We use your information to process and deliver orders, verify age, provide customer support, prevent fraud, meet legal obligations, and, with your consent, send marketing emails. You can unsubscribe from marketing at any time.
4. Sharing your information
We share data only with service providers who help us run the business, such as payment processors, shipping carriers, email and hosting providers, and where required by law. We do not sell your personal information.
5. Cookies
We use essential cookies to make the Site work, including your cart, checkout and age confirmation. With your consent we may also use analytics cookies. You can change your choice at any time by clearing your cookies, and you can control cookies through your browser settings.
6. Your rights (California and US states)
Depending on where you live, you may have the right to know what personal information we hold, to request its deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell personal information. Email us to exercise your rights and we will not discriminate against you for doing so.
7. Visitors from the UK and Europe
If you are in the UK or the European Economic Area, our processing is based on performing our contract with you, our legitimate interests (such as fraud prevention), legal obligations and, where required, your consent. You have rights under UK GDPR and GDPR to access, correct, delete or restrict the use of your data, to object to processing and to data portability. Your data may be transferred to and processed in the United States, where we apply appropriate safeguards. You may also complain to your local data protection authority.
8. Retention
We keep order records for as long as required for tax and accounting purposes. Other data is kept only as long as needed for the purposes above.
9. Security
We use appropriate technical and organizational measures, including encryption in transit, to protect your information.
10. Children
Our Site is intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21.
11. Changes
We may update this policy from time to time. The latest version will always be available on this page.